Ch. 17 - Personal Selling and Sales Management

Mercedes benz with customer satisfaction is consider advance for their firms. Mercedes has a strong relationship with their clients and in retaining existing customers. the renowed luxury Germany automaker company is one of the best automotive brands in the world has strenghtened their custome relationship management by introducing digital service drive. Mercedes greets it customers with an IPAD when the service and the billing is completed. probably everybody in the world herd about Mercedes. Mercedes straregy personal sales. technology has helped Mercedes. Mercedes lets you costume your car and to have a private conversation about your car if you want to customize it.